Last updated: September 2026

This Privacy Policy explains how Deviking (“Deviking”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you use our websites, software products and related services.

This Policy applies generally to:

  • Deviking websites, including deviking.net;
  • WordPress and WooCommerce plugins developed by Deviking;
  • Deviking mobile applications;
  • software licensing and activation services;
  • software updates and downloads;
  • customer accounts;
  • technical support services;
  • purchases and related communications.

Certain mobile applications or products may have their own additional privacy policy describing the specific data they process. Where a product-specific Privacy Policy exists, it should be read together with this general Privacy Policy.

1. Who We Are

Deviking develops and distributes software products, including WordPress and WooCommerce plugins, mobile applications and related digital services.

Data Controller:
Deviking

Privacy Contact:
sales@deviking.net

2. Information We May Collect

The information we collect depends on which Deviking products and services you use.

Account Information

When you create an account or use services that require identification, we may collect:

  • name;
  • email address;
  • username;
  • account details;
  • communication preferences.

Purchase and Order Information

When you purchase a Deviking product or service, we may process information such as:

  • name;
  • email address;
  • billing information;
  • billing country;
  • company name;
  • VAT or tax identification information where applicable;
  • purchased products;
  • order number;
  • transaction status.

Payment information such as full credit or debit card details is normally processed directly by the applicable payment provider and is not stored by Deviking.

3. Software Licensing Information

Some Deviking software products require license activation.

When a license is activated, validated, renewed or deactivated, our licensing systems may process information such as:

  • license key;
  • software product identifier;
  • activation status;
  • activation domain or website;
  • number of activations;
  • software version;
  • activation and deactivation dates;
  • technical information necessary to validate the license.

This information is used to provide and protect the software licensing service.

4. WordPress and WooCommerce Plugins

Deviking plugins may communicate with Deviking servers when necessary to provide functions such as:

  • license activation and validation;
  • software updates;
  • download access;
  • technical support;
  • product-related services.

The exact information transmitted depends on the plugin and the feature being used.

Deviking does not intentionally collect unrelated content from a customer’s WordPress website through the licensing system.

Where a plugin provides functionality that processes additional data, any relevant information is described in the product documentation or an applicable product-specific notice.

5. Mobile Applications

Deviking develops mobile applications that may provide different types of functionality.

The types of data processed by each application may differ significantly.

For this reason, applications that collect or process additional personal, device, health, advertising, analytics or other application-specific information may have their own dedicated Privacy Policy.

The product-specific Privacy Policy explains the exact data practices applicable to that application.

This general Privacy Policy does not mean that every Deviking application collects all categories of information described here.

6. Technical Information

When you use our websites, licensing APIs, plugins or other online services, technical information may be generated automatically, including:

  • IP address;
  • browser type;
  • operating system;
  • request timestamps;
  • server logs;
  • software version;
  • domain information;
  • error information;
  • diagnostic information;
  • security-related information.

We use this information where necessary to operate, secure, maintain and troubleshoot our services.

7. Technical Support

If you contact Deviking for technical support, we may process information including:

  • your name;
  • email address;
  • product name;
  • license information;
  • website or domain information;
  • software versions;
  • technical logs or screenshots;
  • messages and attachments that you choose to send us.

Please do not send passwords, API secrets, payment card details or other sensitive credentials unless specifically required and an appropriate secure method has been provided.

8. How We Use Information

We may use personal information to:

  • provide Deviking products and services;
  • process purchases;
  • create and maintain customer accounts;
  • issue and validate software licenses;
  • manage license activations;
  • provide software downloads and updates;
  • provide technical support;
  • communicate regarding purchases or products;
  • prevent fraud and misuse;
  • maintain the security of our systems;
  • diagnose software or service problems;
  • comply with legal and accounting obligations;
  • improve our products and services.

We do not use personal information for purposes incompatible with the reason for which it was collected.

9. Legal Bases for Processing

Where the General Data Protection Regulation (“GDPR”) or equivalent legislation applies, we may process personal information under the following legal bases.

Performance of a Contract

Processing may be necessary to:

  • complete a purchase;
  • provide software;
  • activate a license;
  • provide updates;
  • manage an account;
  • provide technical support.

Legal Obligations

We may process and retain certain information where required for:

  • accounting;
  • taxation;
  • fraud prevention;
  • regulatory obligations;
  • compliance with applicable law.

Legitimate Interests

We may process information where reasonably necessary for legitimate interests such as:

  • service security;
  • fraud prevention;
  • infrastructure protection;
  • troubleshooting;
  • improving our services.

We consider the rights and interests of users when relying on legitimate interests.

Consent

Where required by law, processing may be based on your consent.

You may withdraw consent at any time where consent is the applicable legal basis.

10. Payment Providers

Payments for Deviking products may be processed by third-party payment providers.

These providers may independently process information such as:

  • payment details;
  • billing information;
  • customer identity information;
  • location;
  • tax information.

Their processing is governed by their own terms and privacy policies.

Deviking generally does not receive or store complete payment card information.

11. Service Providers

We may use third-party service providers to operate our business and services.

These may include providers for:

  • hosting;
  • infrastructure;
  • email delivery;
  • payment processing;
  • security;
  • backups;
  • customer support;
  • software distribution;
  • analytics, where applicable.

Service providers may process information only to the extent necessary to provide their services or where otherwise permitted by law.

12. Sharing of Personal Information

Deviking does not sell personal information.

We may share personal information when reasonably necessary with:

  • service providers;
  • payment providers;
  • infrastructure providers;
  • professional advisers;
  • regulatory or legal authorities where required by law.

We may also disclose information where reasonably necessary to:

  • protect Deviking systems;
  • prevent fraud;
  • enforce legal rights;
  • comply with lawful requests.

13. International Data Transfers

Some of our service providers may operate outside your country or outside the European Economic Area.

Where legally required, appropriate safeguards are used for international transfers of personal information.

These safeguards may include approved contractual mechanisms or other transfer mechanisms permitted by applicable data protection law.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by law.

Retention periods may vary depending on the information.

For example:

  • transaction and accounting records may be retained for legally required periods;
  • license records may be retained while necessary to provide licensing and update services;
  • support records may be retained to maintain service history;
  • technical and security logs may be retained for shorter periods appropriate to their purpose.

Information may be retained for longer where reasonably necessary to establish, exercise or defend legal claims.

15. Data Security

We use reasonable technical and organisational measures designed to protect personal information from:

  • unauthorised access;
  • alteration;
  • disclosure;
  • misuse;
  • accidental loss;
  • destruction.

However, no method of transmission over the Internet or electronic storage system can guarantee absolute security.

16. Cookies and Website Technologies

Deviking.net may use cookies and similar technologies.

These may include:

  • strictly necessary cookies;
  • login and session cookies;
  • shopping cart cookies;
  • security cookies;
  • preference cookies;
  • analytics or other optional cookies where enabled.

Where consent is legally required for non-essential cookies, they will only be used after the required consent has been obtained.

More detailed information may be provided through our cookie notice or consent interface.

17. Marketing Communications

Where permitted by law, we may send information relating to Deviking products, updates or offers.

Where marketing communications require consent, they will only be sent after consent has been obtained.

You can unsubscribe from optional marketing communications at any time.

Transactional communications relating to purchases, licenses, security or support may still be sent where necessary to provide the service.

18. Your Data Protection Rights

Depending on your location, you may have rights relating to your personal information.

Under the GDPR, these may include the right to:

  • access your personal information;
  • correct inaccurate information;
  • request deletion;
  • request restriction of processing;
  • object to certain processing;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent.

These rights may be subject to limitations provided by law.

To exercise a privacy right, contact us using the details below.

We may need to verify your identity before fulfilling certain requests.

19. Deletion Requests

You may request deletion of personal information held by Deviking where applicable.

Some information may need to be retained despite a deletion request where required for purposes such as:

  • accounting;
  • taxation;
  • fraud prevention;
  • dispute resolution;
  • legal compliance.

For mobile applications, information stored solely on the user’s device may need to be deleted through the application’s own controls, device settings or by uninstalling the application.

Where an application provides additional deletion procedures, these are explained in the application’s specific Privacy Policy.

20. Children’s Privacy

Deviking does not knowingly collect personal information from children through its general website and commercial software services except where a specific product is expressly designed for such users and appropriate legal requirements are satisfied.

Individual mobile applications may have separate age requirements, which will be stated in the relevant product documentation or Privacy Policy.

21. Third-Party Websites and Services

Deviking products and websites may contain links to or integrate with third-party websites and services.

We are not responsible for the privacy practices of independent third parties.

We recommend reviewing their privacy policies before providing personal information.

22. Product-Specific Privacy Policies

Certain Deviking applications or software products may have a separate Privacy Policy because they use features or technologies that require additional disclosure.

A product-specific Privacy Policy may describe, for example:

  • information processed directly by the application;
  • device permissions;
  • third-party SDKs;
  • analytics;
  • advertising;
  • external integrations;
  • account functionality;
  • application-specific retention or deletion procedures.

Where a product-specific Privacy Policy provides more specific information than this general Policy, the product-specific terms apply to that particular processing.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • changes to our services;
  • new products;
  • changes to service providers;
  • legal or regulatory requirements;
  • security or operational changes.

The latest version will be published on deviking.net together with the date of the most recent revision.

24. Complaints

If you have concerns about how we process personal information, please contact us first so that we can try to resolve the matter.

Where GDPR applies, you also have the right to lodge a complaint with the competent data protection supervisory authority.

25. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Deviking
Email: sales@deviking.net