Adding a Custom Carrier
- Open Order Tracking → Carriers.
- Click Add Carrier.
- Enter the Carrier Name.
- Enter the Shipping Country.
- Enter a unique Carrier Code.
- Configure the Direct Tracking URL.
- Optionally choose a carrier logo from the WordPress Media Library.
- Enable Digital delivery carrier only when the carrier does not require a tracking number.
- Click Save Carrier.
Carrier Code
The code is the internal identifier used in order data and CSV imports. Use a stable lowercase slug such as my-courier.
Direct Tracking URL
The URL should send the customer to the carrier tracking result whenever the carrier supports a direct result URL. Include {tracking_number} or another supported placeholder where required.