Using Auto-Cut on Thermal Printers

The Auto-Cut option is intended for compatible thermal printers that can automatically cut the paper after a document has finished printing.

This is useful for receipts, kitchen tickets and other thermal print workflows where each job should be separated automatically.

1. Open the Print Rule

In your WordPress dashboard, go to:

Deviking Order Autoprint → Print Rules

Edit the rule that uses the thermal printer.

2. Enable Auto-Cut

Inside the printer settings, enable:

Auto-Cut

This option is relevant only for compatible thermal printers.

3. When Auto-Cut Is Useful

Auto-Cut is useful for:

• Customer receipts
• Kitchen tickets
• Order preparation slips
• Packing slips
• Any workflow where each document should be physically separated

4. Printer Compatibility

Auto-Cut depends on the thermal printer hardware and driver.

The printer must include a cutter and support automatic cutting.

If the printer does not have a cutter, enabling Auto-Cut will not add this capability.

5. Windows Driver Support

Some thermal printer drivers handle cutting directly through the normal Windows printing process.

Others may require compatible printer commands.

If Auto-Cut does not work, check:

• The printer has a built-in cutter
• The correct Windows driver is installed
• Auto-Cut is enabled in the printer driver, if required
• The printer supports the selected print mode

6. Auto-Cut and RAW ESC/POS

On compatible thermal printers, Auto-Cut may also be used together with:

RAW ESC/POS

This can provide more direct control over thermal printer functions.

RAW ESC/POS should only be used with printers that support ESC/POS commands.

7. Different Rules Can Use Different Settings

Auto-Cut is configured per Print Rule.

For example:

Customer Receipt

• 80mm Thermal
• Auto-Cut: Enabled

Kitchen Ticket

• 80mm Thermal
• Auto-Cut: Disabled

This allows different workflows to use the same printer differently.

8. Test Before Using Automatically

After enabling Auto-Cut, run a test print and confirm that:

• The document prints completely
• The paper is cut after the job
• No part of the document is cut too early
• The printer feeds enough paper before cutting

If the cut position is not correct, check the printer driver and thermal printer settings.