Agent Shows Offline

If a Device shows Offline, start by checking the Windows computer and the Agent connection.

Checklist

1. Confirm the Windows computer is powered on and awake.
2. Confirm Deviking Print Agent is running.
3. Confirm internet access works.
4. Open the WooCommerce site in a browser from that computer.
5. Check the configured site under Sites / Connections.
6. Review Agent Activity and logs.

Recovery

The Agent reconnects automatically after temporary connection failures.