Pairing Fails

Pairing failures are usually caused by an expired code, incorrect URL, inactive license or connectivity problem.

Checklist

1. Generate a fresh pairing code.
2. Confirm the Site URL is correct.
3. Confirm the plugin license is Active.
4. Confirm HTTPS works.
5. Confirm the Agent computer has internet access.
6. Check whether the same site is already configured in the Agent.
7. Review the Agent log for the HTTP error.