Collecting Logs for Support

Provide targeted technical information when a printing problem needs support investigation.

Include

• Deviking Order Autoprint plugin version
• Deviking Print Agent version
• Windows version
• Device name
• Printer name
• WooCommerce order number
• Print Job status
• Approximate time of the problem
• Relevant Agent log file or excerpt

Privacy

Do not send WordPress administrator passwords, license-account passwords or unrelated customer credentials.